Some references to assist you with creating your web site :

Australian Government Department of Finance and Deregulation. (2006). 2006 e-government strategy, responsive government: A new service agenda. Retrieved from http://www.finance.gov.au/publications/2006-e-government-strategy

Australian Government Department of Finance and Deregulation. (2010). Web guide: Information architecture. Retrieved 29.3.11, from http://webguide.gov.au/finding-content/information-architecture/

Barbuceanu, M. (2004). Building agents to serve customers. AI Magazine, 25(3), 47-60.

Bradman Digital Library. (2011). Retrieved 5.3.11, from http://www.slsa.sa.gov.au/bradman/

Brinck, T., Gergle, D., & Wood, S. D. (2002). Usability for the web: Designing websites that work. San Francisco: Morgan Kaufmann.

Bunnings Warehouse. (2011). Retrieved 5.3.11, from http://www.bunnings.com.au

Charles Sturt University. (2011). Charles Sturt University subject outline: INF440 information architecture for the web. Wagga Wagga, NSW: Charles Sturt University.

Classle. (2010). Architecture implications and principles of cloud computing. Retrieved 7.4.11, from http://www.classle.net/content/architecture-implications-and-principles-cloud-computing

Conway, V. (2011). Library websites accessibility challenge. inCite, 32(2), 15.

Dijck, P. V. (2003). Information architecture for designers: Structuring websites for business success. Hove: RotoVision.

Elcom (2011). Web content management system explained in plain English. Retrieved from http://www.elcom.com.au/White-Papers/Enterprise-Content-Management-Systems-CMS-explained-in-plain-English

Evernden, R., & Evernden, E. (2003). Information first: Integrating knowledge and information architecture for business advantage. Oxford: Butterworth-Heinemann.

Farkas, M. G. (2007). Social software in libraries: Building collaboration, communication and community online. Medford, New Jersey: Information Today.

Garrett, J. J. (2003). The nine pillars of successful web teams Retrieved 16.4.11, from http://www.adaptivepath.com/ideas/e000242

Gilchrist, A., & Mahon, B. (Eds.). (2004). Information architecture: Designing information environments for purpose. London: Facet Publishing.

Krug, S. (2000). Don't make me think!: A common sense approach to web usability. Indianapolis: New Riders Publishing.

Library Zone. (2011). Industry leader interview: Janice Lachance, Chief Executive Officer, Special Libraries Association. Library Zone Newsletter, (Spring). Retrieved from https://groupwiseweb.newcastle.edu.au/webaccess/webacc?action=Item.Read&User.context=cj4nw6Yl4nv7lj7Pm5&Item.drn=99070z4z0&merge=msgitem&Url.Folder.type=Folder.UNIVERSAL

Lynton, D. (2010). Business Catalyst CMS Review. Retrieved from http://www.lyntonweb.com/blog/bid/34352/Business-Catalyst-CMS-Review

Morville, P., & Rosenfeld, L. (2007). Information architecture for the world wide web (3rd ed.). Beijing: O'Reilly.

Nakano, R. (2002). Web content management: A collaborative approach. Boston: Addison-Wesley.

National Institute of Standards and Technology US Department of Commerce. (2011). NIST cloud computing reference architecture: Version 1. Retrieved 7.4.11, from http://collaborate.nist.gov/twiki-cloud-computing/pub/CloudComputing/ReferenceArchitectureTaxonomy/NIST_CC_Reference_Architecture_v1_March_30_2011.pdf

Nielsen, J., & Loranger, H. (2006). Prioritizing web usability. Berkeley, C.A.: New Riders.

Observatory Hotel. (2011). Retrieved 5.3.11, from http://www.ovservatoryhotel.com.au

Otwell, A. (2003). Programming for information architects Retrieved 19.4.11, from http://www.boxesandarrows.com/view/programming_for_information_architects

Pearce, G. (2011). The curious case of shrinking libraries, coffee carts and 'the dust test', from http://www.abc.net.au/unleashed/2730066.html

Reiss, E. L. (2000). Practical information architecture: A hands on approach to structuring successful websites. Harlow: Addison Wesley.

Reiss, M. (2000). 'Deciding on the type of site' in Practical information architecture: A hands-on approach to structuring successful websites (pp. 69-82). Harlow: Addison Wesley.

Reiss, M. (2000). 'Defining the task' Practical information architecture: A hands-on approach to structuring successful websites (pp. 15-22). Harlow: Addison Wesley.

Rosenfeld, L., & Morville, P. (1998). Information architecture for the world wide web. Beijing: O'Reilly.

Rosenfeld, L., & Morville, P. (2002). Information architecture for the world wide web (2nd ed.). Sebastopol, CA: O'Reilly and Associates.

Veen, J. (2001). The art and science of web design. Indianapolis: New Riders.

Veen, J. (2004). Making a Better CMS. Retrieved from http://www.adaptivepath.com/ideas/e000365

Wikipedia (2011). Content Management System. Retrieved from http://en.wikipedia.org/wiki/Content_management_system

Xia, L. (2011). Information architecture: The design and integration of information spaces. doi:10.2200/S00214ED1V01Y200910ICR008