Appendix B – Copy of Survey

Thank you for agreeing to complete this survey.
I would like to ask you some questions in relation to the “my.csu” Web site.
The image below is a view of the front page of the my.csu.
IF YOU HAVE NEVER SEEN THIS PAGE OR HAVE NOT USED my.csu, PLEASE DO NOT COMPLETE THIS SURVEY.

Confidentiality
The information contained in this survey is confidential. No information will be kept that contains any means of identification that would be able to link a survey response with an individual.
o I have used my.csu (please tick)
Please
circle the most appropriate response from the selection provided. You
may skip any question you do not wish to answer.
Question 1 Under which faculty is the course you are currently studying located? (If there is more than one, simply choose one)
a) Faculty of Arts
b) Faculty of Commerce
c) Faculty of Education
d) Faculty of Health Studies
e) Faculty of Science and Agriculture
f) I am not studying through a faculty
g) I do not know which faculty I am studying under.
Question 2 Is ‘my.csu’ successful?
a) almost never
b) some of the time
c) about half of the time
d) most of the time
e) almost always
Question 3 Are you satisfied with ‘my.csu’?
a) almost never
b) some of the time
c) about half of the time
d) most of the time
e) almost always
Question 4 Does ‘my.csu’ provide the precise information you need?
a) almost never
b) some of the time
c) about half of the time
d) most of the time
e) almost always
Question 5 Does the information content in ‘my.csu’ meet your needs?
a) almost never
b) some of the time
c) about half of the time
d) most of the time
e) almost always
Question 6 Does ‘my.csu’ provide reports that seem to be just about exactly what you need?
a) almost never
b) some of the time
c) about half of the time
d) most of the time
e) almost always
Question 7 Does ‘my.csu’ provide sufficient information?
a) almost never
b) some of the time
c) about half of the time
d) most of the time
e) almost always
Question 8 Is ‘my.csu’ accurate?
a) almost never
b) some of the time
c) about half of the time
d) most of the time
e) almost always
Question 9 Are you satisfied with the accuracy of ‘my.csu’?
a) almost never
b) some of the time
c) about half of the time
d) most of the time
e) almost always
Question 10 Do you think the output of ‘my.csu’ is presented in a useful format?
a) almost never
b) some of the time
c) about half of the time
d) most of the time
e) almost always
Question 11 Is the information in ‘my.csu’ clear?
a) almost never
b) some of the time
c) about half of the time
d) most of the time
e) almost always
Question 12 Is ‘my.csu’ user friendly?
a) almost never
b) some of the time
c) about half of the time
d) most of the time
e) almost always
Question 13 Is ‘my.csu’ easy to use?
a) almost never
b) some of the time
c) about half of the time
d) most of the time
e) almost always
Question 14 Do you get the information you need in time from ‘my.csu’?
a) almost never
b) some of the time
c) about half of the time
d) most of the time
e) almost always
Question 15 Does ‘my.csu’ provide up to date information?
a) almost never
b) some of the time
c) about half of the time
d) most of the time
e) almost always
Question 16 How often do you use ‘my.csu’ ?
a) daily
b) a few times a week
c) a few times a month
d) less than once a month
If there are any other comments you wish to make about my.csu please write them here.
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Thank you…