Appendix B – Copy of Survey

 

my.csu Survey

 

Thank you for agreeing to complete this survey.

I would like to ask you some questions in relation to the “my.csu” Web site.

The image below is a view of the front page of the my.csu.

 

IF YOU HAVE NEVER SEEN THIS PAGE OR HAVE NOT USED my.csu, PLEASE DO NOT COMPLETE THIS SURVEY.

 

Confidentiality

 

The information contained in this survey is confidential.  No information will be kept that contains any means of identification that would be able to link a survey response with an individual.

 

o I have used my.csu (please tick)



 


 

Please  circle  the most appropriate response from the selection provided.  You may skip any question you do not wish to answer.

 

Question 1   Under which faculty is the course you are currently studying located? (If there is more than one, simply choose one)

 

a)       Faculty of Arts

b)       Faculty of Commerce

c)        Faculty of Education

d)       Faculty of Health Studies

e)       Faculty of Science and Agriculture

f)        I am not studying through a faculty

g)       I do not know which faculty I am studying under.

 

Question 2   Is ‘my.csu’ successful?

 

a)       almost never

b)       some of the time

c)        about half of the time

d)       most of the time

e)       almost always

 

Question 3   Are you satisfied with ‘my.csu’?

 

a)       almost never

b)       some of the time

c)        about half of the time

d)       most of the time

e)       almost always

 

Question 4   Does ‘my.csu’ provide the precise information you need?

 

a)       almost never

b)       some of the time

c)        about half of the time

d)       most of the time

e)       almost always

 

Question 5   Does the information content in ‘my.csu’ meet your needs?

 

a)       almost never

b)       some of the time

c)        about half of the time

d)       most of the time

e)       almost always

 

Question 6   Does ‘my.csu’ provide reports that seem to be just about exactly what you need?

 

a)       almost never

b)       some of the time

c)        about half of the time

d)       most of the time

e)       almost always

 

Question 7   Does ‘my.csu’ provide sufficient information?

 

a)       almost never

b)       some of the time

c)        about half of the time

d)       most of the time

e)       almost always

 

Question 8   Is ‘my.csu’ accurate?

 

a)       almost never

b)       some of the time

c)        about half of the time

d)       most of the time

e)       almost always

 

Question 9   Are you satisfied with the accuracy of ‘my.csu’?

 

a)       almost never

b)       some of the time

c)        about half of the time

d)       most of the time

e)       almost always

 

Question 10   Do you think the output of ‘my.csu’ is presented in a useful format?

 

a)       almost never

b)       some of the time

c)        about half of the time

d)       most of the time

e)       almost always

 

Question 11   Is the information in ‘my.csu’ clear?

 

a)       almost never

b)       some of the time

c)        about half of the time

d)       most of the time

e)       almost always

 

Question 12   Is ‘my.csu’ user friendly?

 

a)       almost never

b)       some of the time

c)        about half of the time

d)       most of the time

e)       almost always

 

Question 13   Is ‘my.csu’ easy to use?

 

a)       almost never

b)       some of the time

c)        about half of the time

d)       most of the time

e)       almost always

 

Question 14   Do you get the information you need in time from ‘my.csu’?

 

a)       almost never

b)       some of the time

c)        about half of the time

d)       most of the time

e)       almost always

 

Question 15   Does ‘my.csu’ provide up to date information?

 

a)       almost never

b)       some of the time

c)        about half of the time

d)       most of the time

e)       almost always

 

Question 16   How often do you use ‘my.csu’ ?

 

a)               daily

b)               a few times a week

c)               a few times a month

d)               less than once a month

 

If there are any other comments you wish to make about my.csu please write them here.

 

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Thank you…