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Karanbir Singh Randhawa



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Career Objectives

Attentive Customer Service Representative with 1 years achieving customer service satisfaction and customer retention goals. Independent and quick thinking team player seeking a role offering increased responsibility. To work in an esteemed organization, where I can utilize my customer service skills and knowledge and make a meaningful contribution to the organization as well as to my career. To work in an environment that provides ample scope for growth both, at a professional and personal level and that helps me focus all my faculties in the appropriate direction.



Summary of personal skills

  • Exceptional customer service<
  • Good experience in Filling
  • Fluent in English
  • Strong communication skills
  • Computer proficient
  • Cash Handling
  • Opening and Closing Duties

    Details of professional experience

    Retail Customer Service (Isher eggless bakers)

    1.Perform customer sales and service transactions.
    2.Maintain a cash advance accurately which includes handling and processing cash, cheques, credit cards and EFTPOS.
    3.Accept mail items for lodgment, with accurate assessment of applicable charges.
    4.Build collaborative relationships with customers, seek to understand the needs of customers.
    5.Assist some of the administrative duties such as stock taking and record maintenance.
    6.Politely assisted customers in person and via telephone.

    Professional Baker at ( Traditional foods )

    1.Worked in production are and have a good knowledge to how to bake cakes
    2.Have worked in packing department as well
    3.Mostly worked in Icing departments to iced the cakes and also can run the dough breaker and make icing

    Achievements

    1.Received excellent feedback from other team members as Peer Support.
    2.Regularly appreciated by the Client for providing exceptional support.
    3.Keeping site presentation, a prime motto in everyday routine.

    Academic Credentials

    1.Bachelors of Information Technology 2017: Current Charles Sturt University, Melbourne
    2.Diploma of Software and Hardware engineering (2012-2016): Pass out Marks (75%) From NIIT.

    Avaialability

    Monday to Sunday