yes, no, maybe, yes

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 This month I looked at a card sorting tool, a diagramming

 and wireframing tool, and a rapid prototyping tool. 

 Here are my thoughts:

Balsamiq

 

 

evaluation

1. How useable is the tool?

This user came to Balsamiq after, frankly, being intimidated by Axure.  So this is the context in which the evaluation exists.  In the case of Balsamiq Mockups, it is obvious early on that this is a very enticing and even fun tool to explore.  The hand-drawn feel of the interface gives a wonderfully ephemeral sense to the environment, which could serve to relieve the stress which a client may feel about the task at hand, and also serve to communicate that the version presented is not ‘precious’ in any way and can be changed at the drop of a hat, which would support creative thinking.  It appears that Mockups aims to be the unintimidating missing link between pencil and paper, and computer prototyping software, with its menu of 75 ‘already drawn’ page elements, easy editing toolbar and click and drag manoeuvrability.   Somehow I expected the widget menu to scroll across by dragging the cursor left and right, instead of holding down an arrow, which is my mobile-phone GUI thinking coming to the fore perhaps.  It is easy to import images, although the flickr option did not work in this test. An online add-on called 'Mockups to go' features a range of further page elements from which to choose.  It does have to be mentioned again that a seven-day trial is not long for a thorough testing of a potential new tool. 

2. How well does the tool help the user reach the desired goal(s), i.e. constructing a web site sketchup/wireframe?

Balsamiq Mockups is a great alternative to the complex and more time-heavy prototyping tools, such as the aforementioned Axure RP.  Less is invested in Mockups examples, so they are simple to change if the client needs to make adjustments.  With its inclusion of mobile phone mockup elements, it is flexible for a range of scenarios.   A staff member from another IA prototyping tool’s team commented that ‘complex functionality is difficult to understand unless actually experienced’ (in Watson, 2011, comments para. 6).  The argument that more complex functionality needs to be included in a prototyping tool is valid for some situations, and perhaps needs to be applied on a case-by-case basis.  Also, it depends on at what stage Balsamiq is included in order to present ideas, for example, for some design briefs it may be all the prototyping necessary to reach agreement and get on with the live coding.  In other scenarios, it may be used in the first of several stages of information architecture decision-making, depending on the nature of the project and the client’s goals.  For the purpose of the above mentioned low-fi idea communication, it will be ideal for those clients who are comfortable with the style.  The personality of the tool will usually work in its favour, except that you can’t have everyone like you all of the time, so there will be the odd situation where it might be judged too casual or freestyle-looking, as well as too static.   Balsamiq’s argument is that it does one thing, which is to present a static sketchup, really well, and that is its strength.

3. What kinds of collaboration does it allow?

Mockups, as mentioned, is not an interactive tool, but changes can be tracked when sharing files with team members through Dropbox.

4. How easily can the processes/results be shared?

The finished mock-up can be exported to a .png image or .pdf, or printed (see video ‘Intro to Balsamiq mockups’ at Balsamiq Studios, LLC (2012a)). It can also be exported as .xml.

5. Is it cost effective, time effective?

A yes for both cost and time for Mockups.  The time saved on effectively communicating ideas to the client or team will add to the costs saved on avoiding purchase or subscription to other more expensive tools.  While it has been noted that Mockingbird and Mockflow are two arguably equally good tools in their own rights, and that Lumzy is a great absolutely free alternative to Mockups (Watson, 2011, para. 4, 7; Dolon, 2011), from reading up on the others and giving it a workout myself this week, Mockups stands out on ease of use, with style and friendliness of GUI thrown in.

Rating 4/5

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