Network Administrator

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   Network Administrator

Extensive Customer Service and technical experience in telecommunication.  Experienced with: installation, configuration, maintenance, and troubleshooting. Excellent organizational, team-building and communication skills.

 

 

 

 

About me

IT consultant

I am an enthusiastic IT consultant/Systems Engineer with good knowledge and experience of rich IT experience, who seeks the job of Technical Consultant/Systems Engineer where I can utilize my technical skills and provide mutual benefit and growth for proper software delivery process

Goals

My goal is to become an integral part of an IT company, meet new challenges and expand my professional experience and utilize my skills in computer networking and system administration in a fast paced corporate environment.

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Skills

Core Skills

► Windows Server 2008           ►Windows XP/7                   ►Microsoft Office 2010

► Linux                                     ► Windows NT/2000            ►Cisco Routing

► Network Administrator           ► LAN/WAN                         ►Database Development

►Raptor                                    ►Python

 

 

Personal skills

 

  • Strong negotiation, consultation, and leadership skills
  • Committed and keen to learn and undertake new challenges
  • Ability to achieve results through a proactive customer orientation
  • Outstanding communication and interpersonal skills
  • Able to work under pressure in a team environment with flexibility to adapt with variant conditions and people, and to meet deadlines
  • Able to complete any task without direct supervision
  • Common sense and strong problem solving skills
  • Friendly, easy-going, well presented and neat appearance

Well-developed, self-motivated and well organized

Exp

1.

Crown Wireless                                                                                                  2010- Present

Retail Store Manager

► Create employee commission reports

► Insure security of customer proprietary information

► Create new accounts for customers

► Provide direction, training and support for employees

 

 

2.

Flextronics Inc.                                                                                                                       

Customer Service Technician III                                                                      2005-2008

► Establish strong rapport and trust with customers

► Analyze repairs and schematics to determine if extended repair is needed

► document customer interactions in multiple platforms accurately

► Program, troubleshoot and test cell phones and equipment

 

 

3.

Cingular Wireless                                                                                                                   

Cellular Technician II                                                                               1995-2004

► Assessed customer equipment issues and provided resolutions

► Provided customer satisfaction through problem solving

► Tracked service department trends using Microsoft Word, Excel, and Power Point

► Trained new employees on installations and equipment repairs

► Managed inventory levels and determine reorder points

► Troubleshoot technical issues on system issues and escalate to field engineers when     appropriate

        Name: mazher ali mohammed
        Email: mdmazherali42@gmail.com
        Phone: 0469904249
        Fax: 123456