Mohammed Abdul Razzak

Phone No: 0452135125.

Email ID: mohdrazzak1006@gmail.com.

CAREER OBJECTIVE :

Looking a career in challenging Professional world where growth prospectuses are Unlimited & work in a challenging Atmosphere where acquire skills of education will be utilize for continues growth of advancement of organization. .

TECHNICAL SUPPORT SKILLS:

- Installations of Windows XP/Professional/7,2003 and 2008 Server.
- Setup, Configuring, Install, T-shoot Switches & Wireless routers.
-Basic windows server 2008.
-Creating users accounts in Active Directory.
-Assigning user permissions in AD.
-Remote into end-users computers using Team Viewer.
-Technical support for restaurant operators.
-Provided technical support assistance to businesses and consumers for basic Internet service problems, web-hosting services security application installation/maintenance and desktop support.
-Assisted customers with installing and maintaining Computer Associates Antivirus/Anti-Spyware Program, Hard-Drive Backup, and Frontier Peace of Mind PC Tune-Up.
-Installations of Drivers & software’s.
-Maintaining detail logs of all Hardware and Networking problems.
-Providing Technical support for all Desktop Computers.
- Installing Desktop, Network, File and Sharing Printers.
- Creating & configuring network setup for sharing resources like printers and data.
- Installing and configuring Norton Anti Virus and other Antivirus software.
- Troubleshooting and solving problems.

NETWORKING SUPPORT SKILLS:

- Basic networking, peer to peer, Map drive, Data sharing.
- TCP/IP Configuration, Maintenance.
- Networking in Domain environment, & troubleshooting.
- Hardware Installation, Maintenance & trouble shooting.
- Cabling, patching, and LAN troubleshooting.

PROFESSIONAL SUMMARY:

Over all 3 years 6 months of experience in IT infrastructure management, maintenance Desktops, Workstations, Laptops, Printers.
And other Devices related to LAN. Working as a Hardware and networking consultant from August 2013 to till date.
Worked as a service delivery engineer in Omnitech info solutions Ltd from September 2012 to may 2013.
Providing support to United Braveries LTD as a Desktop support engineer.
Worked as a customer support engineer in precision Infomatic Pvt Ltd. From FEB 2011 TO Jun 2012.
Provide support to Four-Soft LTD, a client of precision Infomatic as a Desktop support engineer.

Responsibities

  1. Installations and Troubleshooting of software’s
  2. Installing various Operating Systems and Software Packages.
  3. Resolving day-to-day networking issues.
  4. Software Installations and Maintenance of Windows Environment.
  5. Outlook configuration and troubleshooting.

Educational Background

qualification specialisation
Masters Information Technology
Graduation Bachelors OF IT

Certificates