About Me

My name is Srinadh Vemuri. I'm 27 year old. After finding my interest, I joined in IT industry and with no surprise I worked for 2.6 years as Software Engineer before joining for Master’s program in Charles Sturt University.

I endeavour to be part of the team which displays committed standards. Additionally, I would be a key asset for the position with my other essential skills and qualities that I have developed through study and various wok experience. I am a graduate student with masters in IT from Charles Sturt University, and also got some working experience not only on programming but also necessary teamwork, communication, organizational and technical skills that are continually developed thorough my career

I believe in success through hard work & dedication. I am fun loving, down to earth and very much optimist with good sense of humour.

If you would like to connect me, then be sure to find me on LinkedIn, Facebook, Google+.

  • Certificates
  • Power Search Engine: Google
  • Programming in "C": NIIT Academy
  • Corporate Training in Java, J2EE.
  • Soft Skills & Corporate Training: Kingsman Elite Corporate Professionals.
  • UK Voice & Accent Training: Kingsman Elite Corporate Professionals.

Work Experience

2016 - Till

IT Desktop Support(Casual)- Axiom Technologies

-> Multi tasked several roles including technical support and fault solutions

-> Performing walk-through for providing support and issues related to devices

-> Conducted root cause and statistical analysis to identify problems

-> Developed standard and custom reports using One Note and MS Excel for daily, weekly and summary reports

-> Working on knowledge Base (KB) and updating with new solutions

-> Enhanced communication skills through liaising with colleagues and all levels of management

2017 - Till

Customer Service Representative - Coles Express

-> Learned to work effectively in a fast-paced environment through multitasking

-> Developed communication skills through delivering professional customer service

-> Promote the products in achieving beyond the targets

-> Demonstrated strong work ethic by always being punctual and working overtime when needed

-> Adherence to safety, health and environment policies

2018 - 2018

IT Service Desk Analyst - Melbourne Water

-> Level 1 support/ Contractor

-> Handling phone requests, troubleshooting and resolving the issues over the phone through investigating, diagnosis and remotely logged into users system

-> Logging service requests or incident requests and solving them using enterprise Toolset or escalating to next level of support

-> Adherence to ITIL standards

-> Working with SCCM, Active Directory, RSA authentication, SCADA, Citrix, and O365

2014 - 2016

Software Engineer - Vijay Info Art Solutions Pvt Ltd

-> Developed software solutions by researching needs; conferring with users

-> Studying system flows, data usage and work processes; investigating problem areas;

-> Software Development Life Cycle (SDLC)

-> Involved in every phase of Software Development Process (SDP) and System Documentation

-> Coding of DAO layer using JPA

-> Involved in client-side (UL) validations of the system

-> Attended meetings with Client and coordinate with team to resolve project issues

Academic Record

Master Degree - 2016 to 2018

Charles Sturt University

Masters in Information Technology in 2018 (Distinction).

Bachelors in IT - 2009 to 2013

Amrita Sai Institute of Science and Technology

Graduated Bachelors from Amrita Sai Institute (ASSIST) in 2013(72%).

Technical Competencies

JAVA 65%
C++ 60%

* Working experience including SCCM, AD, RSA, O365, Citrix

Reach me

Srinadh V

Melbourne, Australia

E-mail : Srinadh.vemuri@gmail.com